Krujë · Albania · Nonprofit
Empowering Women. Strengthening Families. Building Stronger Communities.
At Qendra e Këshillimit të Grave dhe Shërbimeve Sociale, we believe every woman deserves to be treated with dignity, every family deserves access to appropriate support, and every community becomes stronger when people can live safe, informed and fulfilling lives.

Respect. Dignity.
Inclusion. Empowerment.
Welcome
Welcome to Qendra e Këshillimit të Grave dhe Shërbimeve Sociale
Individuals and families may face difficult personal, social and economic circumstances. Access to reliable information, respectful communication, appropriate guidance and community support can make an important difference in how people navigate these challenges.
Our approach places people at the centre of our work. Meaningful support begins with listening, understanding individual circumstances, respecting personal choices and identifying practical options that reflect each person's needs.
We invite community members, potential volunteers, responsible partner organizations and other stakeholders to learn more about our work and contact us with questions.
Our Mission
To promote the dignity, well-being, empowerment and social participation of women and individuals who may benefit from counseling and social support.
Read our missionOur Vision
A community in which women participate fully, people can seek guidance without fear of judgment, and families find reliable support when they need it.
Read our visionDignity and Respect
Treat every person with compassion and fairness.
Empowerment and Participation
Encourage informed choices and active involvement.
Community and Inclusion
Promote access to support and stronger social connections.
Programs & Activities
Eight areas of work, one person-centred approach
These are the organization's proposed areas of activity. Please contact us to confirm which are currently operating.
- 01Women's Counseling and GuidanceTo offer women a respectful, confidential space to talk through personal, family or social difficulties and to understand the options available to them.
- 02Social Support and Community ReferralsTo help individuals and families identify public and community services that match their needs, especially when those needs go beyond our own role.
- 03Women's Empowerment and Personal DevelopmentTo strengthen confidence, practical skills and active participation of women in family, social and economic life.
- 04Family Support and Relationship EducationTo encourage respectful communication and healthy relationships within families.
- 05Community Awareness and Educational WorkshopsTo raise public understanding of women's rights, dignity, inclusion and available support.
- 06Social Inclusion and Community ParticipationTo reduce isolation and encourage the participation of people who may be excluded from community life.
- 07Access to Information and Community ResourcesTo make reliable, practical information about rights and services easier to find and understand.
- 08Volunteer Engagement and Community CooperationTo involve volunteers and responsible partners in supporting the organization's mission.

From our community activities
Why our approach matters
Listening before assuming
A person-centred approach
Every individual has a unique story. Meaningful assistance begins with listening and understanding.
Respect for human dignity
We communicate respectfully, protect personal information and work without discrimination.
A focus on women's empowerment
Information, confidence and participation help women make informed decisions about their lives.
Community-oriented support
We help people find appropriate external services when needs extend beyond our role.
Responsible communication
We explain our purpose, scope and policies clearly so visitors know what to expect.
Learning and improvement
Responsible support requires reflection, feedback and attention to changing needs.
Our Values
Twelve commitments that shape how we work
Compassion
We approach every person with warmth, patience and genuine care.
Dignity
Every person deserves to be treated with respect, whatever their circumstances.
Equality
We promote fair treatment and equal opportunities for women and men.
Respect
We listen first and honour each person's choices and perspective.
Confidentiality
Personal information shared with us is protected and handled with care.
Inclusion
We work so that no one is left outside community life.
Empowerment
We support people to recognize their strengths and make informed decisions.
Accountability
We take responsibility for what we say and what we do.
Collaboration
We believe lasting change comes from working with others.
Responsibility
We act within our role and refer onward when needs go beyond it.
Transparency
We communicate openly about who we are and what we do.
Continuous Learning
We reflect, seek feedback and keep improving our work.
Our community approach
Working toward a more supportive community
Social well-being is strengthened when individuals, families, community organizations and service providers communicate and cooperate effectively. Where circumstances require specialized assistance, we aim to help people identify suitable external services rather than promise support beyond our responsibilities.

Accountability
Transparency builds trust
We believe an organization should communicate clearly about its identity, purpose, activities and responsibilities. We aim to keep our information accurate, respond to inquiries appropriately, protect personal information and distinguish confirmed services from future plans.
News & Educational Articles
Read, learn, share
Understanding the Importance of Women's Counseling
Why a safe space to talk can make a real difference in difficult moments.
Educational articleHow Community Support Can Strengthen Families
Families do better when they are connected to people and services around them.
Educational articlePromoting Respectful Communication and Personal Dignity
Simple principles for conversations that build trust rather than break it.
FAQ
Frequently asked questions
Together, we can help build a more supportive community
Every meaningful effort toward dignity, inclusion and empowerment begins with understanding and cooperation. Learn about our mission and contact us about current activities and opportunities.

