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Qendra e Këshillimit të Gravedhe Shërbimeve Sociale

Policies & Information

Safeguarding & Code of Conduct

Last updated: November 2026

We are committed to the safety, dignity and well-being of everyone who comes into contact with our organization.

Our principles

  • Zero tolerance for abuse, exploitation, harassment or discrimination.
  • Respect for confidentiality, within the limits required to keep people safe.
  • Informed consent before any referral or sharing of information.
  • Clear boundaries in all professional relationships.

Code of conduct

Everyone acting on behalf of the organization — staff, volunteers and partners — is expected to act with honesty, respect and professionalism, and to report concerns promptly.

Reporting a concern

Concerns can be raised confidentially by phone at +355693529147 or by email at contact@fundaciontesorosdeamor.org. If someone is in immediate danger, call 112.